ITIL® Intermediate PPO Certification Training

Get 28% salary hike as compared to your peers.

7756 jobs for ITIL Intermediate Certified.

26% opt for ITIL Intermediate Certification.

Online Training

Anytime! Anywhere!
Access: 180 Days

Classroom Training

Get access to 16 hours live training.
Access to online self paced learning content: 180 Days.

8 Hrs of High Quality e-Learning content.
30 PDUs offered.
Downloadable E-book .
Courseware Approved by APMG.
2 ITIL Intermediate CSI Sample Test Papers.
Highest Passrate.
10 Chapter-End Quizzes.
Course Completion Certificate.
ITIL® Intermediate Exam Fee Included.

The ITIL® Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management.
The purpose of this training module and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Lifecycle core publications. The ITIL® Certificate in Planning, Protection and Optimization is intended to enable candidates to apply PPO practices during the service management lifecycle and specifically in the following key ITIL® process and role areas:

  • Capacity management
  • Availability management
  • IT service continuity management (ITSCM)
  • Information security management
  • Demand management

The ITIL® Intermediate Planning, Protection and Optimization (PPO) certification demonstrates one’s specialization in ITIL® service capability modules and expertise in applying PPO practices to ensure that new and updated services, service management systems and tools, technology architecture, processes and measurement systems, methods and metrics are designed to meet user needs and can be sustained once introduced. ITIL®Intermediate PPO certification establishes one’s knowledge of processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization in the global market.
More than 10000 professionals have reaped the benefits of being certified in the ITIL® PPO module. Also, the global demand for certified professionals is increasing at a faster pace.

Candidates can expect to gain competencies in the following areas upon successful completion of the training and exam components related to our ITIL® Intermediate PPO Certification Training:

  • Service design in PPO and the service lifecycle context.
  • Processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization.
  • Capacity management as a capability to realize successful service design.
  • Availability management as a capability to realize successful service design.
  • IT service continuity management as a capability to support overall business continuity management.
  • Information security management as part of the overall corporate governance framework.
  • Planning, protection and optimization roles and responsibilities.
  • Technology and implementation considerations.
  • Organizational roles relevant to PPO.
  • Certified professionals can get into organizational functions such as Service desk, technical management, IT operations management, application management, and so on. Certified professionals in this field are in high-demand and their job prospects and pay scale grow in keeping with their certification levels. According to recent surveys by, the median salary of certified professionals in this field is $86,746.
  • ITIL® Intermediate OSA course provides a complete management-level overview of Operational Support and Analysis, including all its related activities.
  • Syllabuss is accredited by APMG and TUV as an ITIL® Foundation and Intermediate Training provider. Syllabuss is also an Accredited Examination Centre (AEC) by APMG, TUV and EXIN.

Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc. are ideal participants for ITIL® Intermediate PPO certification.

    • ITIL Intermediate exam is governed by APMG, EXIN and CSME.
    • Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capability modules.
    • The exam fee for ITIL Intermediate exam is different as per governing bodies.
How do I enroll for the online training?

You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

  • Visa debit/credit card
  • Master Card

What will I get along with this training?

You will have online access to e-learning, E-Books and practice tests along with the training.

Do you provide money back guarantee for the training programs?

Yes, we do provide money back guarantee for some of our training programs. You can contact for more information.

Can I extend the access period?

Yes, you can extend the access period by paying an additional fee. Contact for more information.

Where and how can I access the e-learning content? Are there any limitations?

Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

I am not able to access the online course. Whom should I contact for a solution?

Please send an email to You can also call us to get an instant solution

Do you provide any course completion certificate?

Yes! We offer course completion certificate after you successfully complete the training program.

Talk to us about which program best suits your professional goals.

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