ITIL® Intermediate SD Certification Training

Get 28% salary hike as compared to your peers.

7756 jobs for ITIL Intermediate Certified.

26% opt for ITIL Intermediate Certification.

Online Training

Anytime! Anywhere!
Access: 180 Days

Classroom Training

Get access to 16 hours live training.
Access to online self paced learning content: 180 Days.

9 Hrs of High Quality e-Learning content.
30 PDUs offered.
Downloadable E-book.
Courseware Approved by APMG.
2 ITIL Intermediate SD Sample Test Papers.
Highest Passrate.
10 Chapter-End Quizzes.
Course Completion Certificate.
ITIL®Intermediate Exam Fee Included.

The Service Design (SD) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of good practices in the design of IT services, processes, and other aspects of IT service management.

The Service Design module focuses on the design of IT services, covering the architectures, processes, policies and documentation. This enables candidates to design services, hence meeting the needs of the organization.

Currently in its third version, ITIL®is the world’s most widely-used IT service management framework and is based on global best practices in IT service management. ITIL®enables organizations to:

  • Increase productivity
  • Optimize costs
  • Improve customer experience
  • Find a common language for service management
  • Gain a competitive edge
  • Build customer trust in the organization

ITIL®qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking up ITIL®training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL® has increased sharply in recent years and an ITIL®certification is fast becoming an entry requirement for a majority of IT-based roles.

ITIL® Intermediate SD training will enabe you able to:
  • Understand the purpose, principles and processes in service design.
  • Identify technology-related activities and considerations in service design.
  • Identify how to organize, implement and improve service design.
  • Identify challenges, critical success factors and risks.
  • An ITIL®certifications helps IT professionals add weight to their profile and typically earn 40% more compared to their non-certified peers. The SD module of the ITIL® Intermediate Level enables candidates to:
  • Certified professionals can expect job roles such as Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, and Service Portfolio Manager.
  • Understand the use of leading edge IT capabilities to provide the best service and maximize value to the organization.
  • Identify how service design relates to other stages of the ITIL®Service Lifecycle.
  • The ITIL®Service Design qualification demonstrates the IT professional’s ability to frame consistent service design practices to improve the alignment of IT with the overall business and user needs. According to recent surveys by payscale.com, the average annual salary of the certified professionals in this field ranges from $80,000 to $90,000.

The Service Design qualification can only be taken as part of an accredited training course. To be eligible for the ITIL® Intermediate Module – Service Design qualification, the following requirements have to be met:

  1. A minimum 21 hours of instruction with an Accredited Training Organization (or an accredited e-learning solution)
  2. ITIL Foundation Certificate in IT Service Management
How do I enroll for the online training?

You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

  • Visa debit/credit card
  • Master Card


What will I get along with this training?

You will have online access to e-learning, E-Books and practice tests along with the training.


Do you provide money back guarantee for the training programs?

Yes, we do provide money back guarantee for some of our training programs. You can contact support@syllabuss.com for more information.


Can I extend the access period?

Yes, you can extend the access period by paying an additional fee. Contact support@syllabuss.com for more information.


Where and how can I access the e-learning content? Are there any limitations?

Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.


I am not able to access the online course. Whom should I contact for a solution?

Please send an email to support@syllabuss.com. You can also chat with us to get an instant solution.


Do you provide any course completion certificate?

Yes! We offer course completion certificate after you successfully complete the training program.

Talk to us about which program best suits your professional goals.

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